Sending an incoming call directly to voicemail
Procedure
To send an incoming call directly to voicemail without answering, press the To Vmail
softkey.
Note:
To send incoming calls directly to voicemail, your voicemail must be administered as
the first entry in your coverage path. See your system administrator for more
information.
Muting a call
Procedure
1. Press the Mute button during a call so that the other person on the call cannot hear
you.
2. Press the Mute button again to unmute the call.
Note:
If a call is on mute and you switch between the handset, headset, or
speakerphone, the mute will be turned off.
Putting a call on hold
Procedure
1. To put your active call on hold, press the Hold softkey.
The fast blinking green LED next to the call appearance button indicates the call is
on hold.
2. To resume the call, press the call appearance button for the call on hold.
Handling calls
16 Avaya 9400 Series Digital Deskphone User Guide August 2011
Comments? infodev@avaya.com
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