Avaya 9601 - Page 5

Chapter 3: Answering a call................................................................................................... 29
Sending an active call to voicemail.......................................................................................... 30
Ignoring an incoming call....................................................................................................... 30
Putting a call on hold............................................................................................................. 30
Muting a call......................................................................................................................... 30
Switching to another deskphone during an active call............................................................... 31
Making an unattended transfer............................................................................................... 31
Making an attended transfer................................................................................................... 32
Chapter 4: Making a call......................................................................................................... 33
Making an emergency call...................................................................................................... 33
Redialing a number............................................................................................................... 34
Speed dialing a person.......................................................................................................... 34
Autodialing a pre-assigned number......................................................................................... 34
Making a call using edit dialing............................................................................................... 35
Calling a person from the contacts list..................................................................................... 35
Calling a person from the call history....................................................................................... 36
Calling a person from the directory.......................................................................................... 36
Dialing an E.164 number........................................................................................................ 37
Making a call using a Click to dial link..................................................................................... 37
Chapter 5: About forwarding calls........................................................................................ 38
Activating Send All Calls........................................................................................................ 38
Activating call forwarding....................................................................................................... 38
Disabling call forwarding........................................................................................................ 39
Chapter 6: Using the conference feature.............................................................................. 40
Setting up a conference call................................................................................................... 40
Adding a person on hold to a conference call........................................................................... 40
Putting a conference call on hold............................................................................................ 41
Dropping the last participant from a conference call................................................................. 41
Chapter 7: Using bridged call appearances......................................................................... 42
Answering a call on a bridged line........................................................................................... 42
Joining a call on a bridged line................................................................................................ 42
Making an outgoing call on a bridged line................................................................................ 42
Excluding others from bridging on to your call.......................................................................... 43
Transferring a bridged call to its own voice mail....................................................................... 43
Independent alerting for each bridged call appearance............................................................. 44
Chapter 8: Using the contacts feature.................................................................................. 45
Searching for a contact.......................................................................................................... 45
Extended searching............................................................................................................... 46
Viewing the details for a contact............................................................................................. 46
Adding a new contact............................................................................................................ 47
Editing a contact.................................................................................................................... 48
Assigning specific ring tone to a contact.................................................................................. 48
Contents
June 2014 Using Avaya 9601 IP Deskphone SIP 5
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