Why is TIMEFORMAT setting ignored on Avaya Telephone?
If the setting being ignored is the TIMEFORMAT setting on your Avaya Telephone, reboot the phone if the time disappears. The time format was changed using the Avaya Menu Options & Settings.
How to fix multiple call appearances on Avaya Telephone?
If you're experiencing multiple call appearances on an incoming call on your Avaya Telephone, set the Bridged Calls field to "none" on the off-pbx-telephone station-mapping form. Provisioning problem.
What does 'SCEP: Failed' mean on Avaya Telephone?
If your Avaya Telephone displays 'SCEP: Failed', no action is required. Although the SCEP server connection is terminated, startup continues.
What to do if power is interrupted during application save on Avaya Telephone?
If deskphone power is interrupted while the deskphone is saving the application file and the HTTP/ HTTPS application stops responding, restart the phone.
Why does login fail on Avaya Telephone?
If login fails on your Avaya Telephone, Session Manager needs to point to Communication Manager's PROCR interface for the "Media Server Admin Address." Session Manager must point to a specially-provisioned PPM Administration account on Communication Manager. Invalid provisioning on Communication Manager or Session Manager.
Why did user data disappear on Avaya Telephone?
If user data disappeared when the user logged off one deskphone and logged into another deskphone on your Avaya Telephone, contact the Session Manager administrator. Possible PPM problem.
What to do if message light blinks but Avaya Telephone never registers?
The deskphone must be returned to Avaya for repair, because this is a hardware fault.
What to do if my Avaya Telephone has no Ethernet connection?
If your Avaya Telephone can't communicate with the Ethernet, ensure it's correctly connected to the Ethernet jack, the jack is Category 5, and power is supplied to the jack via the LAN.
Why are DTMF tones not received on Avaya Telephone?
If your Avaya Telephone works properly except for receiving incoming DTMF tones, there is no solution. The TN2302AP board does not pass in-band DTMF tones, and it is operating as designed.
Why does Avaya Telephone have reorder tone after dial tone?
When a line is selected on your Avaya Telephone and you hear a short dial tone burst followed by a reorder/fast busy tone, map the extension on the off-pbx-telephone station-mapping form. Also, check SIG group configuration, because possible error in SIG group configuration on Communication Manager, which indicates the default region for the SIP trunk to Communication Manager.
Details the display, keys, buttons, and features of the Avaya 9601 deskphone.
Explains the meaning of icons indicating call status, navigation choices, and contact presence.
Guides on customizing call settings, personalizing buttons, and managing phone preferences.
How to assign speed dial numbers to contacts for quick access, up to ten contacts.
Information on accessing Web applications and using the WML browser on the deskphone.
Procedures for answering incoming calls, including managing multiple calls and putting calls on hold.
Steps for making emergency calls and standard calls via contacts, history, or direct dialing.
Details on enabling and disabling call forwarding and Send All Calls features for call routing.
Instructions on setting up and managing conference calls, including adding participants.
Guides on searching, adding, and managing contacts, and reviewing call history logs.
How to view the availability status of contacts using the Track Presence feature.
How to access the Features menu, system numbers, and view feature tables.
Information on reduced functionality and available features during telephone system failover.
Steps for logging into the deskphone extension and securing it by locking the telephone.
General| Category | IP Phone |
|---|---|
| Ethernet Ports | 1 |
| Power over Ethernet | Yes |
| Headset Port | Yes |
| Speakerphone | Yes |
| Lines | 2 |
| Display | Monochrome |
| Power Source | Power over Ethernet |
| Supported Protocols | SIP |
To Next Page
