Contents
Chapter 1: Introduction............................................................................................................ 7
Introduction............................................................................................................................. 7
Intended audience................................................................................................................... 7
Related resources................................................................................................................... 7
Documentation.................................................................................................................. 7
Support.................................................................................................................................. 8
Chapter 2: Getting started........................................................................................................ 9
Overview................................................................................................................................ 9
Buttons and physical layout...................................................................................................... 9
Connection layout.................................................................................................................. 10
Recommendations to improve audio quality............................................................................. 13
Icons.................................................................................................................................... 14
Settings Menu....................................................................................................................... 15
LED status indicators............................................................................................................. 17
Logging in and logging out of the phone.................................................................................. 17
Logging in to the phone................................................................................................... 17
Logging out of the phone................................................................................................. 18
Using the Guest login feature........................................................................................... 18
Chapter 3: Handling calls....................................................................................................... 19
Making a call......................................................................................................................... 19
Calling a number from the contacts list.................................................................................... 19
Redialing the last dialed number............................................................................................. 20
Using the emergency number feature..................................................................................... 20
Answering calls..................................................................................................................... 20
Answering a call while on another call..................................................................................... 21
Placing an active call on hold................................................................................................. 21
Chapter 4: Conference calls.................................................................................................. 22
Setting up a conference call................................................................................................... 22
Actions in a conference call.................................................................................................... 22
Adding more participants to a conference call.......................................................................... 23
Viewing details on a conference call........................................................................................ 23
Muting a participant on a conference call........................................................................... 24
Dropping a participant on a call........................................................................................ 24
Dropping the last participant on a conference call.................................................................... 25
Transferring a conference call to another extension.................................................................. 25
Putting a conference call on hold............................................................................................ 26
Chapter 5: Contacts................................................................................................................ 27
Adding a contact to the conference phone............................................................................... 27
Editing a contact.................................................................................................................... 28
November 2020 Using Avaya B189 IP Conference Phone 5
Comments on this document? infodev@avaya.com