Avaya S8700 - Page 513

USB1 (Modem Testing)
Issue 1 May 2002
8-1209555-233-142
System Technician-Demanded Tests:
Descriptions and Error Codes
Always investigate tests in the order presented in the following table. For
example, by clearing error codes associated with the Handshake test, you may
also clear errors generated by other tests in the testing sequence.
Handshake Test
This test is destructive.
This test verifies that modem’s hardware is attached and that the modem can
“handshake” with the USB port. The test:
1. Tries to open the device
2. Sends a handshake string (ATZ) to the modem
The modem should return an “OK” string.
The following errors can be detected:
Order of Investigation
Short Test
Sequence
Long Test
Sequence D/ND
1
1. D = Destructive; ND = Nondestructive
Handshake test X X D
Offhook test X X D
Reset USB test X X D
Table 8-514. TEST Handshake Test
Error Code
Tes t
Result Description / Recommendation
Modem in use,
try again later
ABORT Some other application is currently using the modem. Try again later.
Could not open
USB port
ABORT System error: An attempt to open the USB device failed. Try again
later.
Read error, could
not run test
ABORT After the ATZ is sent, a read of the USB device is done.
If the read fails, a probable system error aborted the test. Try again.
Modem
Handshake test
failed
FAIL The modem did not return an “OK” string within a 15-second interval.
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