From the endpoint interface
From the web interface
Figure 164: Enabling importing and exporting configuration files from the web interface
2. Set the fields as required.
Field Name Description
Enable import Enable/disable import of configuration files from Equinox Management.
Enable export Enable/disable export of configuration files to Equinox Management.
Password A password can be specified to access exported data.
Netlog > Enabled Enables the functionality to create a net log which provides a trace of the
device's network status and traffic while you perform an action or during a call,
to help with troubleshooting. You start the trace log from the web interface just
before the action your want to troubleshoot (see Retrieving Network Traffic
Logs on page 223).
User Name To retrieve the log from the web interface, you must enter a username and
password (see Retrieving Network Traffic Logs on page 223). The default
username is CustomerSupport and the default password is 5678.
Password
FTP Enable
export
Enable the log file to be exported to a remote FTP server when configured from
a command line console by a customer service representative.
System Log >
Enabled
Enables the functionality to create a system log which records system internal
system activities and a memory dump (see Retrieving System Logs on
page 224).
Profiler >
Enabled
Enables the functionality of a deeper log, including low level firmware threads
(see Retrieving System Logs on page 224). This slows system performance
significantly. Enable only when instructed to do so by a customer service
representative and disable it as soon as you complete the troubleshooting
action.
3. From the web interface only, select Save.
Troubleshooting the Avaya Scopia
®
XT Series
January 2017 Avaya Scopia
®
XT Series Deployment Guide 222
Comments on this document? infodev@avaya.com
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