Figure 176: The audio test completed successfully from the web interface
3.
Select Tx tone
to check the audio output sent from the local endpoint to the connected
endpoint. If the test is completed successfully, the Done message is displayed.
HDMI compatibility
Important:
If the tone level is not constant but increases and decreases (the tone is amplitude modulated),
the HDMI monitor is incompatible with the XT Codec Unit or not set properly.
Audio standards compliance
You may experience audio problems when calling older endpoints that are not fully compliant with
more recent standards, and thus not able to recognize and manage recent audio protocols such as
Audio G.719 (full band).
Solution
The endpoint administrator should disable specific audio codec if there is any compliance issue with
older endpoints.
If configuring from the endpoint, you must first enable advanced configuration, as described in
Enabling Advanced Maintenance on the XT Series on page 129.
1. Access the audio settings. From the XT Series web interface, select Administrator
Settings > Calls > Preferences > Audio. From the endpoint's main menu, select
Configure > Advanced > Calls > Preferences > Audio.
Troubleshooting the Avaya Scopia
®
XT Series
January 2017 Avaya Scopia
®
XT Series Deployment Guide 232
Comments on this document? infodev@avaya.com
To Next Page
Loading...
