Axis M32-LVE Series - Roubleshooting; Reset to Factory Default Settings; Firmware Options; Check the Current Firmware Version

AXISM32-LVENetworkCameraSeries
Troubleshooting
Troubleshooting
Resettofactorydefaultsettings
警 警
警
告 告
告
Possiblyhazardousopticalradiationisemittedfromthisproduct.Itcanbeharmfultotheeyes.Donot
stareattheoperatinglamp.
重要
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingthe
IPaddress,tothefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.See.
3.Keepthecontrolbuttonpressedfor15‒30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.The
producthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,the
defaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccess
thedevice.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpageson
axis.com/support .
Youcanalsoresetparameterstofactorydefaultthroughthedeviceʼswebpage.GotoMaintenance Maintenance
Maintenance
>Factory Factory
Factory
default default
default
andclickDefault Default
Default
.
Firmwareoptions
Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.
Beingontheactivetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracks
provideaxedplatformwithperiodicreleasesfocusedmainlyonbugxesandsecurityupdates.
Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxis
end-to-endsystemofferings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenot
continuouslyvalidatedagainstthelatestactivetrack.WithLTS,theproductscanmaintaincybersecuritywithout
introducinganysignicantfunctionalchangesoraffectinganyexistingintegrations.Formoredetailedinformation
aboutAxisproductrmwarestrategy,goto
axis.com/support/rmware .
Checkthecurrentrmwareversion
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,
werecommendyoutostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontaina
correctionthatxesyourparticularproblem.
Tocheckthecurrentrmware:
1.Gotothedeviceinterface>Status Status
Status
.
2.SeethermwareversionunderDevice Device
Device
info info
info
.
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