Axis M32-LVE Series User Manual

AXISM32-LVENetworkCameraSeries
Troubleshooting
Lowerframeratethan
expected
•See.
•Reducethenumberofapplicationsrunningontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenoughbandwidth
available.
•Lowertheimageresolution.
•Logintothedeviceʼswebpageandsetacapturemodethatprioritizes
framerate.Ifyouchangethecapturemodetoprioritizeframerateitmight
lowerthemaximumresolution,dependingonthedeviceusedandcapture
modesavailable.
•Themaximumframespersecondisdependentontheutilityfrequency
(60/50Hz)oftheAxisdevice.
Can'tselectH.265
encodinginliveview
WebbrowsersdonʼtsupportH.265decoding.Useavideomanagementsystemor
applicationthatsupportsH.265decoding.
Problems Problems
Problems
retrieving retrieving
retrieving
additional additional
additional
video video
video
streams streams
streams
•ʻVideoErrorʼdisplayedinAXISCompanion,or
•ʻStream:Error.Somethingwentwrong.Maybetherearetoomanyviewers.ʼinChrome/Firefox,or
•ʻ503serviceunavailableʼerrorinQuickTime,or
•ʻCameranotavailableʼdisplayedinAXISCameraStation,or
•ʻErrorreadingvideostreamʼmessageinbrowserwhenusingtheJavaapplet
Thiscameraisdesignedtodeliveruptofourdifferentstreams.Ifafthuniquestreamisrequested,thecameracanʼt
provideit,andanerrormessageisdisplayed.Theerrormessagedependsonthewaythestreamisrequested.The
streamsareusedonarstcome,rstservedbasis.Examplesofinstancesthatuseastreamare:
•Liveviewinginawebbrowserorotherapplication
•Whilerecording-continuousormotiontriggeredrecording
•Aneventthatusesimagesonthecamera,forexampleaneventthatsendsane-mailwithanimage
everyhour
•Aninstalledandrunningapplication,suchasAXISVideoMotionDetection,willalwaysconsumeavideo
stream,whetheritisusedornot.Astoppedapplicationdoesnotconsumeavideostream.
Thecameracandelivermorethanfoursimultaneousstreamsprovidedthecongurationofanyadditionalstream
isidenticaltoanyoftherstfourstreams.Identicalcongurationimpliesexactlythesameresolution,framerate,
compression,videoformat,rotationetc.Formoreinformationseethewhitepaper“Maxnumberofuniquevideo
streamcongurations”,availableat
axis.com .
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.
Somefactorsaffecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffect
both.IftheloadontheCPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturn
affectsthebandwidth.
•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframe
rateandbandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedto
ensurethatstreamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
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Axis M32-LVE Series Specifications

General

Brand	Axis
Model	M32-LVE Series
Category	Security Camera
Language	English