Axis M32-LVE Series - Upgrade the Firmware; Technical Issues, Clues, and Solutions

AXISM32-LVENetworkCameraSeries
Troubleshooting
Upgradethermware
重要
Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeatures
areavailableinthenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
重要
Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.
注
Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatest
functionalityavailable.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheach
newreleasebeforeyouupgradethermware.Tondthelatestrmwareandthereleasenotes,goto
axis.com/support/rmware .
1.Downloadthermwareletoyourcomputer,availablefreeofchargeat
axis.com/support/rmware .
2.Logintothedeviceasanadministrator.
3.GotoMaintenance Maintenance
Maintenance
> >
>
Firmware Firmware
Firmware
upgrade upgrade
upgrade
andclickUpgrade Upgrade
Upgrade
.
Whentheupgradehasnished,theproductrestartsautomatically.
YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat
axis.com/products/axis - device - manager .
Technicalissues,clues,andsolutions
Ifyoucanʼtndwhatyouʼrelookingforhere,trythetroubleshootingsectionat
axis.com/support .
Problems Problems
Problems
upgrading upgrading
upgrading
the the
the
rmware rmware
rmware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themost
commonreasonisthatthewrongrmwarelehasbeenuploaded.Checkthatthe
nameofthermwarelecorrespondstoyourdeviceandtryagain.
Problemsafterrmware
upgrade
Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviously
installedversionfromtheMaintenance Maintenance
Maintenance
page.
Problems Problems
Problems
setting setting
setting
the the
the
IP IP
IP
address address
address
Thedeviceislocatedon
adifferentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedto
accessthedevicearelocatedondifferentsubnets,youcannotsettheIPaddress.
ContactyournetworkadministratortoobtainanIPaddress.
TheIPaddressisbeing
usedbyanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(ina
Command/DOSwindow,typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceon
thenetwork.ObtainanewIPaddressfromthenetworkadministratorand
reinstallthedevice.
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