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Axis M32-LVE Series User Manual

Axis M32-LVE Series
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AXISM32-LVENetworkCameraSeries
Troubleshooting
Upgradethermware
Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeatures
areavailableinthenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.
Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatest
functionalityavailable.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheach
newreleasebeforeyouupgradethermware.Tondthelatestrmwareandthereleasenotes,goto
axis.com/support/rmware
.
1.Downloadthermwareletoyourcomputer,availablefreeofchargeat
axis.com/support/rmware
.
2.Logintothedeviceasanadministrator.
3.GotoMaintenance Maintenance
Maintenance
> >
>
Firmware Firmware
Firmware
upgrade upgrade
upgrade
andclickUpgrade Upgrade
Upgrade
.
Whentheupgradehasnished,theproductrestartsautomatically.
YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat
axis.com/products/axis - device - manager
.
Technicalissues,clues,andsolutions
Ifyoucanʼtndwhatyouʼrelookingforhere,trythetroubleshootingsectionat
axis.com/support
.
Problems Problems
Problems
upgrading upgrading
upgrading
the the
the
rmware rmware
rmware
FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themost
commonreasonisthatthewrongrmwarelehasbeenuploaded.Checkthatthe
nameofthermwarelecorrespondstoyourdeviceandtryagain.
Problemsafterrmware
upgrade
Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviously
installedversionfromtheMaintenance Maintenance
Maintenance
page.
Problems Problems
Problems
setting setting
setting
the the
the
IP IP
IP
address address
address
Thedeviceislocatedon
adifferentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedto
accessthedevicearelocatedondifferentsubnets,youcannotsettheIPaddress.
ContactyournetworkadministratortoobtainanIPaddress.
TheIPaddressisbeing
usedbyanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(ina
Command/DOSwindow,typepingandtheIPaddressofthedevice):
Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceon
thenetwork.ObtainanewIPaddressfromthenetworkadministratorand
reinstallthedevice.
23

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Axis M32-LVE Series Specifications

General IconGeneral
Camera TypeFixed Dome
Focal Length2.8 mm
ApertureF2.0
Sensor TypeProgressive scan RGB CMOS
LensFixed
Day/NightYes
Video CompressionH.264, H.265, Motion JPEG
AudioNo
Ethernet PortYes, 10BASE-T/100BASE-TX
Power over Ethernet (PoE)Yes (IEEE 802.3af)
Power SupplyPoE

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