Why Axis Security Camera is not discovered by the system?
If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
Why is no Axis W10 assigned when tapping the RFID tag?
If no camera is assigned to the user when the user taps the RFID tag on the reader (using self-assign), wait until a camera is ready for use. A camera is ready for use when it has enough storage and battery, and it has the same firmware version as the rest of the system.
Why are my Axis W10 Security Camera recordings offloading slowly?
If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
Why is the LED flashing red on my Axis Action Cameras?
The camera is not added in the body worn system. Add the Axis Action Camera to the body worn system.
What to do if Axis Action Cameras docking status flashes amber and storage is red?
This indicates an error when uploading content to the system controller. Check the connection between the Axis Action Camera and the docking station. Also, check the connection between the docking station and the system controller. Ensure that the system controller is functioning correctly.
Why are all LEDs off when Axis Action Cameras are docked?
If you are using fixed camera assignment, no user is assigned to the camera, so assign a user to the camera. If you are using self-assign camera assignment, this means that the camera is ready to be self-assigned.
Why doesn't the LED display work on my Axis Digital Camera?
If the LED display on your Axis Digital Camera doesn't work, the camera might be in silent mode, which turns off the display. To exit silent mode, press the top button for 2 seconds.
How to fix foggy image on Axis Digital Camera?
If the image from your Axis Digital Camera looks foggy, the lens is likely dirty. Clean the lens to resolve this.
Why is offloading recordings slow on my Axis Digital Camera?
If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
What to do if my Axis Digital Camera doesn't record?
Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
General| Frame Rate | Up to 30 fps |
|---|---|
| Lens Type | Fixed |
| Night Vision | Yes |
| Weather Resistance | Yes |
| Connectivity | Wi-Fi |
| Wireless | Yes |
| Network Protocols | HTTP, HTTPS, RTSP, RTP, TCP, UDP, DHCP, DNS |
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