Why Axis Security Camera is not discovered by the system?
If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
Why is there no audio in my Axis Security Camera recordings?
If there's no audio in your Axis Security Camera recordings, the audio might be turned off in the camera profile. To fix this, ensure that audio is turned on in the camera profile within AXIS Body Worn Manager.
Why does the image on my Axis W10 look foggy?
If your Axis Security Camera image looks foggy, it might be because the lens is dirty. In this case, clean the lens. Alternatively, the protective film might still be on the lens window, so remove it.
What to do if my Axis Security Camera doesn't record?
If your Axis Security Camera is not recording, the camera storage might be full (indicated by a red storage status). To resolve this, dock the camera.
Why don't my Axis W10 Security Camera recordings appear in content destination?
If your Axis Security Camera recordings don't appear in the content destination, the content destination might be unavailable. To check this, review the content destination status on the Dashboard in AXIS Body Worn Manager.
Why are my Axis W10 Security Camera recordings being deleted?
If your Axis Security Camera recordings are being deleted, the retention time of the content destination might be too short. To resolve this, change the retention time on the content destination to a higher value.
Why is there no location data in the text overlay of my Axis Security Camera?
If there is no location data in the text overlay of your Axis Security Camera, location data might be turned off. Turn Location data on in the camera profile to resolve this.
General| Frame Rate | Up to 30 fps |
|---|---|
| Lens Type | Fixed |
| Night Vision | Yes |
| Weather Resistance | Yes |
| Connectivity | Wi-Fi |
| Wireless | Yes |
| Network Protocols | HTTP, HTTPS, RTSP, RTP, TCP, UDP, DHCP, DNS |
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