How to fix no audio in Axis Digital Camera recordings?
If there is no audio in your Axis Digital Camera recordings, make sure audio is turned on in the camera profile within AXIS Body Worn Manager.
What to do if my Axis Digital Camera doesn't record?
Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
Why is offloading recordings slow on my Axis Digital Camera?
If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
How to fix foggy image on Axis Digital Camera?
If the image from your Axis Digital Camera looks foggy, the lens is likely dirty. Clean the lens to resolve this.
Why doesn't the LED display work on my Axis Digital Camera?
If the LED display on your Axis Digital Camera doesn't work, the camera might be in silent mode, which turns off the display. To exit silent mode, press the top button for 2 seconds.
Why doesn't the docking station LED turn on for my Axis Digital Camera?
If the docking station LED for your Axis Digital Camera doesn't turn on, the docking station likely doesn't have power. Connect the docking station to the power supply, as docking stations can't be powered by PoE.
How to exit shipping mode on Axis W10 Security Camera?
To exit shipping mode on your Axis Security Camera: * Add the camera to the body worn system. * Charge the camera. If charging doesn’t resolve the issue, seek further assistance.
What to do if my Axis W10 doesn't turn on?
If your Axis Security Camera isn't turning on, there are several possible reasons. First, the camera might be in shipping mode, in which case you should add it to the body worn system. Second, the camera may be out of battery, so try charging it. If charging doesn't resolve the issue, press and hold the power button for 4 seconds, then dock the camera until it's charged, and finally, undock it and wait for it to restart. Alternatively, without a docking station, press and hold the power button for 4 seconds and charge the camera using a USB charger.
Why won't my Axis Digital Camera turn on?
If your Axis Digital Camera doesn't turn on, it might be in shipping mode. To resolve this, add the camera to the body worn system. Alternatively, the camera may be out of battery. In that case, charge the camera.
Why is my Axis Security Camera not recording location data?
If your Axis Security Camera is not recording location data, it could be due to a couple of reasons. First, location data might be turned off in the camera profile, so you should go to the camera profile and turn it on. Second, the body worn system time might be incorrect. To fix this, set a correct system time, preferably using an NTP server (DHCP) or NTP static and fallback server for accuracy.
General| Frame Rate | Up to 30 fps |
|---|---|
| Lens Type | Fixed |
| Night Vision | Yes |
| Weather Resistance | Yes |
| Connectivity | Wi-Fi |
| Wireless | Yes |
| Network Protocols | HTTP, HTTPS, RTSP, RTP, TCP, UDP, DHCP, DNS |
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