Axis W100 - Page 48

Axisbodywornsolution
Troubleshooting
Problem
CauseSolution
LocationdataisturnedoffTurnLocationdataoninthe
cameraprole
Nolocationdataintext
overlay
NoGPSsignalatthestartof
therecording
-
Video
NouserIDintextoverlayThebodywornuserhasno
userID
AddauserIDtothebodyworn
user
Theholstersensorisnot
connectedtothecamera
Whenyouconnectthecamera
totheholstersensor,make
surethatitisinthecamera’s
rangewithin10minutesafter
youundockthecamera.Under
normalcircumstancesthe
rangeis5–10m(16–33ft.).
Recordingdoesn’tstartwhen
unholstering
Theholstersensoris
uncalibrated
Calibratetheholster
sensor.Seethe
YardarmProductDocumentationf-
orinformation.
Holstersensor
Holstersensordoesn’tpairor
connecttocamera
TheHolsterAwareSetup
mobileapplicationis
connectedtotheholster
sensor
CloseTheHolsterAwareSetup
mobileapplicationandstart
thepairingprocessover
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