Axis W100 - Dashboard; General Troubleshooting Steps

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Axisbodywornsolution

Troubleshooting

Dashboard

TheDashboard

givesyouanoverviewofyourdevicesandsystemhealth.Italsohighlightsanyissuesthatrequireattention.Ifthereareany

issuesthepagegivesyoueasyaccessandhelptoxtheproblem.

Detailsaboutanyissueisshownwhenyouhovertherespectivedeviceinthelist.

Generaltroubleshootingsteps

Ifyou’renotsurewhat’scausingtheproblemwithyourbodywornsystem,oneofthefollowingactionsmayhelp:

Camera

1.Restartthebodyworncamera.

-Ifthecameraisdocked,undockthecameraanddockitagain.

-Ifthecameraisundocked,usethepowerbuttontoturnitoff,andthenturnitbackonagain.

2.Upgradethebodyworncamerawiththelatestrmware,seeUpgradesystemrmware.

3.DockthecameraandremoveitfromthesystemthroughAXISBodyWornManager.Thisresetsthecameratofactory

default.Addthecameratothesystemagain.SeeResetcamera.

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