Bartec POLARIS BASIC User Manual

Faults and troubleshooting
POLARIS BASIC- for Zone 1/21
POLARIS Panel PCs 5.7" / 10.4" / 12.1"
EN 38/45
Technical data subject to change.
06/2017
9. Faults and troubleshooting
Fault Possible cause Remedy
Nothing is shown on
the display
No power supply present Check connection of the power supply
External back-up fuse has tripped Check fuse
Internal fuse has tripped Return to the manufacturer
Backlighting faulty
Return to the manufacturer
Replace the backlighting
Device malfunction Return to the manufacturer
No current
consumption
No power supply present Check connection of the power supply
External back-up fuse has tripped Check the fuse
Internal fuse has tripped Return to the manufacturer
Device malfunction Return to the manufacturer
Display turns on and
off constantly
Power supply is too low.
Check diameter and length of cable.
see Chapter 6.8
Display always has
stripes.
Display is defective or the device
doesn’t boot up.
Return to the manufacturer
Dark background
The backlighting is coming to the end
of its service life.
Return to the manufacturer
Replace the backlighting
No transfer of project
possible using the
USB stick
The wrong USB stick has been used.
Check that the BARTEC Ex i memory
stick is being used.
Incorrect format
(FAT32 or NTFS)
Format the USB stick in FAT 16
No directory created on the USB
stick.
See Add-On user manual for BMS-Graf
pro V6.x.x.x
http://automation.bartec.de/

Bartec POLARIS BASIC Specifications

General

Brand	Bartec
Model	POLARIS BASIC
Category	Monitor
Language	English