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General| Manufacturer | Bay-Tek |
|---|---|
| Modular Design | Yes |
| Capacity | Varies based on configuration |
| Compatibility | Compatible with Bay-Tek PRIZE HUB system |
| Prize Capacity | Varies by configuration |
| Dimensions | Varies by configuration |
| Weight | Varies by configuration |
Instructions for bolting hubs together and connecting them securely.
Explains backing up prize images, ads, settings, stats, and history.
How to restore saved settings from a USB drive.
Contacting service for setup and logging into the portal.
Enabling prize modules (hubs) and viewing/setting prize details.
Process of registering Evolve units into the Prize Hub.
Steps for updating the game software via hard drive.
Instructions for calibrating the touchscreen using a keyboard.
Instructions for programming Honeywell scanners using barcodes.
General strategy for diagnosing and fixing problems using elimination.
Guide organized by Locker, Main, Capsule, and Spindle Hubs.
Diagnosing and resolving issues with no power or lights.
Troubleshooting blank screens, fuzzy displays, or brightness problems.
How to recalibrate the touchscreen if it's not registering touches correctly.
Resolving issues related to display signal loss or boot failures.
Diagnosing and resolving boot loader and operating system errors.
Troubleshooting incorrect program loading or speaker failures.
Troubleshooting issues with the menu button and optional top sign.
Resolving 'Prize Unavailable' messages and USB file loading errors.
Diagnosing and fixing scanner problems like no lights or failed scans.
Steps to troubleshoot if the printer fails to print test pages.
Reasons for unavailability due to empty locations or dispensing malfunctions.
Troubleshooting low stock quantity and motor/sensor self-test failures.
Addressing issues where entire units are not recognized or communicate.
Verifying power and communication between units and the main hub.
Interpreting LED flashes and dip switch settings for hub status.
Troubleshooting blocked or faulty spindle prize chute sensors.
Diagnosing pivot motor and stepper motor failures in capsule units.
Steps to check power supply voltage, connections, and fan operation.
Procedures for isolating power supply shorts by unplugging components.
Troubleshooting no lights, spindle not turning, or always turning.
Diagnosing problems with prizes not dropping or faulty prize chute sensors.
Troubleshooting locked screens and prize dispense failures.
Addressing 'Prize Unavailable' due to stock, jams, or communication.
Troubleshooting no lights, carousel motor not turning, or always turning.
Diagnosing issues with capsule drop sensors and stepper motors.
Addressing carousel motor issues and door switch problems.
Troubleshooting capsule engage motor and jams.
Troubleshooting locked screens and capsule drop failures.
Diagnosing issues with multiple capsules dropping or sensor detection.
Addressing 'Prize Unavailable' due to location, jams, or stock quantity.
Troubleshooting no lights, locker door not opening, or door staying open.
Addressing 'Prize Unavailable' due to empty locations or communication failures.
Diagnosing issues when the card swipe is not recognized.
Using ping commands to verify connection to the server.
Using the ifconfig command to view network details.
Options for Repair & Return or Advance Replacement of circuit boards.
How technicians assist with troubleshooting and what information is needed.
Details the 6-month warranty and registration for an extra 3 months.
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