ERROR CODES
The communication between the Newgen board and the Motherboard is faulty.
Please check Wiring Diagrams to determine which motherboard is in your game and how the wiring is routed.
Check connections along this wiring path to determine issue. Refer to Communication Error Troubleshooting.
12 Volts DC power between
the Red and Black wires.
Normally 3.3 VDC between
Black and White wires
(LED is OFF)
When Blocked - 0 VDC
between the Black and
White wires. (LED is ON)
The game knows it is not seeing any balls dropping out of the tube
Clean or replace Ball Count Sensor in the center of the game at the
bottom of the tube.
Check for voltage drop on black and white wires as this sensor is
blocked.
12 Volts DC power between
the Red and Black wires.
Normally a ball is blocking
sensor and has 0 VDC
between Black and white
wires (LED is ON)
When Blocked - 3.3 VDC
between the Back and White
wires. (LED is OFF)
The top tube sensor is not seeing balls fill the tube.
Auger Mixing Motor should turn if the tube is not full.
Clean or replace Fill Sensor in the top of the tube behind the round
marquee sign. Motor will also turn if you unplug this sensor.
Check for voltage drop on black and white wires as this sensor is
blocked.
AASO5800
Ball Drop
Solenoid
4.1 Ohms
The game knows it is trying to drop balls, but not seeing any balls
dropping out of the tube.
Make sure the solenoid is not jammed, it should move and drop a ball
every time the button is pressed. Check for 12 volts DC at solenoid.
If balls are dropping, clean or replace Ball Count Sensor in the center of
the game at the bottom of the tube.
A5PB4600
Ball Drop Button
Switch is wired
normally open.
The player ball drop button is stuck down.
Clean or replace player ball drop button.
Check for voltage on green and orange wires and ensure the switch is wired
correctly as shown.
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