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nGEN™ Pump User Manual
Error Code Reason What To Do
E4 Incorrect pump speed
was detected
1. Press the STOP button to clear the error.
2. Verify that the irrigation tubing is properly seated.
3. Start low flow and verify that the error is resolved.
4. If the problem persists, contact Customer Support.
E5 Pump rotor is not
moving
1. Press the STOP button to clear the error.
2. Verify that the irrigation tubing is properly seated.
3. Start low flow and verify that the error is resolved.
4. If the problem persists, contact Customer Support.
Table 14 – Internal Error Codes
Error Code Reason
F1 Software error
F2 Motor movement detected when pump was inactive
F3 Error detected when saving configuration file
F4 CPU watchdog error detected
F5 Incorrect motor direction detected
F6 Incorrect motor direction detected at low speed
F7 Bubble sensor heartbeat failure detected
P1 Internal isolated voltage error detected during POST
1
P2 Program CRC
2
error detected during POST
P3 Calibration file CRC error detected during POST
P4 Settings file CRC error detected during POST
P5 24 V power supply error detected during POST
P6 Internal 10 V supply error detected during POST
P7 Internal 2.048 V voltage reference error detected during POST
P8 Internal 5 V supply error detected during POST
P9 CPU watchdog timer error detected during POST
P10 Motor watchdog timer error detected during POST
P11 Motor error detected during POST
P12 Bubble sensor error detected during POST
P13 Touch screen error detected during POST
P14 Stuck switch detected during POST
1
POST = Power On Self-Test
2
CRC = Cyclic Redundancy Code
AVISO: Este es un documento controlado, confidencial, y con derechos reservados. Revisar si es la revision mas actualizada.
WARNING: This is a controlled proprietary and confidential document. Verify revision is current prior to use.
Release Date: 2/14/2024
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