Blackberry BB10 - Troubleshooting: Videos

File extensions Video codecs
Audio codecs
• FLAC
• PCM
MP2PS MPEG-2
• AC-3
• MP3
• PCM
MP2TS
• H.264
• MPEG-4
• MPEG-2
• AAC
• AC-3
• MP3
For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and
click Smartphones > BlackBerry Smartphones > Supported Media.
Troubleshooting: Videos
I can't open a media file
Try the following actions:
• Make sure the file is in a format supported by your BlackBerry device.
• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your
device from your computer.
User Guide
RIM Strictly Confidential
Videos
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