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© Bluewater Group 2016
Symptom Cause Solution
The tap has been on for more than 15
minutes. The water purifier has stopped.
(Pro 400B)
Turn off the tap and wait at least 30 minutes.
Disconnect the water purifier from power. Connect it again
to start the automatic flush. Restart the water purifier.
The flow rate from the clean water
faucet is low.
The clean water tubing is tensioned or
jammed.
Make sure that the clean water tubing can move freely.
The water purifier needs to be descaled. See “Descale” on page 18.
The pump is worn out. Contact your Bluewater dealer.
The water purifier starts and stops
again (short starts).
The water pressure between the water
purifier and the faucet/valve/tank is below
the starting pressure level.
Examine the connections.
Make sure that the ends of the water tubing are circular
and have no burrs.
Make sure that the faucets and the valves are water tight
when they are closed. If no leak can be detected, contact
your service dealer.
The water smells bad Microbial growth in the water because the
water purifier has not been used for a week
or longer.
Flush the water purifier, see “Flush Pro” on page 15.
Clean the water purifier, see “Use disinfectant to clean the
system” on page 22.
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