ENGLISH / 24
TROUBLE-
SHOOTING
CAUSES
SOLUTIONS FOR
THE TECHNICIAN
SOLUTIONS FOR
THE USER
The group does
not deliver wa-
ter.
• The jet is obstructed
• The injector is obstructed
• (Only for versions with elec-
tronic dosing) the fl owmeter
connection is obstructed.
• The solenoid valve will not
open:
- The coil is not getting
power.
- The coil is broken.
- The core is blocked.
• Remove the jet plug,
check and clean or re-
place as nec-essary
• Dismantle and clean,
replace if necessary.
Note: check the regen-
eration of the softener
resins.
• Dismantle and clean
• Check solenoid
valve:
- Check and correct
the electric connec-
tions.
- Replace.
- Preferably replace
the complete sole-
noid valve.
Contact authorized
service agent
The boiler is un-
der pressure but
the group does
not heat up.
• Air bleeding of the boiler did
not occur during the water
heating stage.
• The water heating circuit is
partially obstructed (except
lever machine).
• When cold check that
the air vacuum valve is
not blocked shut. Re-
place if necessary.
• Check the group’s
inlet and outlet pipes
and unions. Clean and
replace if necessary.
Note: check the regen-
eration of the softener
resins.
Contact authorized
service agent
The boiler will not
heat up.
• The heating element is
broken.
• The heating element is not
receiving power.
• The safety thermostat,
pressure switch and main
switch are faulty.
• Replace.
• Check and replace
the related compo-
nents.
• Check and replace if
necessary.
Contact authorized
service agent
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