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Confidential
3.2 LED Display when Service Call Occurs
Two LEDs flash when unresolvable errors occur. Pressing the   button allows you to
identify the location of the problem based on the combination of the LED status: lit, flashing
or unlit.
In the event that a service call occurs, instruct end users to turn the power switch OFF and
then ON again after several seconds. If the service call still occurs, refer to the page shown in
the “Refer to:” column in the table below to take appropriate measures.
The number in the “number of times the   button is pressed” column indicates number of
times the LED flashes every 0.5 seconds.
LED
Type of problem
Refer 
to:
When error 
occurs:
Press the 
 button 
once
Press the 
 button 
twice
Flashes 
every 0.5 
seconds
11
Irregular power supply detection error
4.7.8
Flashes 
every 0.5 
seconds
12
Irregular power supply detection error
(More than 100 times detected in total)
4.7.8
Flashes 
every 0.5 
seconds
21
High voltage power supply PCB failure
4.7.9
Flashes 
every 0.5 
seconds
32
The center thermistor of the fuser unit 
detected a temperature fall greater than 
the specified value within the specified 
time.
4.5.1
Flashes 
every 0.5 
seconds
33
The center thermistor of the fuser unit 
detected a sharp temperature gradient 
greater than the specified value within 
the specified time.
4.5.1
Flashes 
every 0.5 
seconds
34
The center thermistor of the fuser unit 
detected a temperature rise greater 
than the specified value within the 
specified time.
4.5.1