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TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY SUGGESTIONS
General Printing Difficulties
The MFC does not print. Check the following:
• The MFC is turned on.
• The toner cartridge and drum unit are installed
properly.
• The interface cable is securely connected
between the MFC and computer.
• Check to see if LCD is showing an error message.
(See pages 20-1 to 20-4.)
The MFC prints
unexpectedly or it prints
garbage.
Reset the
MFC
. Check the primary settings in your
application software to make sure it is set up to
work with your MFC.
The MFC prints the
first couple of pages
correctly, then some
pages have text missing.
Your computer is not recognizing the printer input
buffer’s full signal. Please make sure to connect the
printer cable correctly.
The MFC cannot print
full pages of a
document; OUT OF
MEMORY error
message occurs.
Reduce the printer resolution. Reduce the
complexity of your document and try again.
Reduce the graphic quality or the number of font
sizes within your application software.
My headers or footers
appear when I view my
document on the screen,
but do not appear when I
print them.
Most laser printers have a restricted area that will
not accept print. Usually these are the first two
lines and last two lines, leaves 62 printable lines.
Adjust the top and bottom margins in your
document to allow for this.
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