Brother MFC-9320CW - Page 149

Troubleshooting and routine maintenance
139
C
Drums End Soon The drum units are near the end
of their life.
Buy new drum units before you get a
Replace Drums message.
Drum End Soon(X)
1
The drum unit for the color
indicated on the LCD is near the
end of its life.
Buy new drum unit for the color indicated on
the LCD before you get a
Replace Drum(X)
1
message.
Fuser Error The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The machine can be turned off for up to 60
hours without losing faxes stored in the
memory. (See Transferring your faxes or Fax
Journal report on page 143.)
The fuser unit is too hot.
Init Unable XX
(XX = Enter Code)
The machine has a mechanical
problem.
 Disconnect the machine from the power
for several minutes, then reconnect it.
(The machine can be turned off for up to
60 hours without losing faxes stored in
the memory. See Transferring your faxes
or Fax Journal report on page 143.)
 If the problem continues, call Brother
Customer Service.
Jam Inside The paper is jammed inside the
machine.
(See Paper jams on page 145.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper jams on page 145.)
Jam Tray The paper is jammed in the paper
tray of the machine.
(See Paper jams on page 145.)
No Belt Unit The belt unit is not installed
correctly.
Re-install the belt unit. (See Replacing the
belt unit on page 172.)
No Paper The machine is out of paper or
paper is not correctly loaded in
the paper tray.
Do one of the following:
 Refill the paper in the paper tray and
press Mono Start or Color Start or put
the paper in the manual feed slot.
 Remove the paper and load it again.
Then press press Mono Start or
Color Start.
 If the problem is not solved, the paper
pick-up roller may be stained. Clean the
paper pickup roller. (See Cleaning the
paper pick-up rollers on page 159.)
No Response/Busy The number you dialled does not
answer or is busy.
Verify the number and try again.
No Toner The toner cartridge or the drum
unit and toner cartridge assembly
is not installed correctly.
Re-install the toner cartridge or the drum unit
that is indicated on the LCD.
No Waste Toner The waste toner box is not
installed correctly.
Re-install the waste toner box. (See
Replacing the waste toner box on page 176.)
Error Message Cause Action