Brother MFC-9325CW - Page 151

Troubleshooting and routine maintenance
139
C
Coloured spots at 94 mm  If the problem is not solved after printing a few pages, the drum unit
may have glue from a label stuck on the drum surface. Clean the
drum unit. (See Large spots on the printed pages in Cleaning the
drum unit on page 163.)
 Put in a new drum unit. (See Replacing the drum units on page 178.)
You may only need to replace one drum unit to solve the print
problem. To identify which drum needs to be replaced, please visit us
at http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Coloured spots at 30 mm  Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 172.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
Toner scatter or toner stain
 Check the machine’s environment. Conditions such as high humidity
and high temperatures may cause this print quality problem. (See To
use the product safely on page 110.)
 Identify the colour causing the problem and put in a new toner
cartridge. (See Replacing a Toner cartridge on page 172.)
You may only need to replace one toner cartridge to solve the print
problem. To identify which toner cartridge needs to be replaced,
please visit us at http://solutions.brother.com/
to view our FAQs and
troubleshooting tips.
 If the problem continues, put in a new drum unit. (See Replacing the
drum units on page 178.)
You may only need to replace one drum unit to solve the print
problem. To identify which drum needs to be replaced, please visit us
at http://solutions.brother.com/
to view our FAQs and troubleshooting
tips.
Examples of poor print
quality
Recommendation
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
94 mm
94 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
30 mm
30 mm
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.