64
Cannot Detect You installed a new ink cartridge too
quickly and the machine did not detect
it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother Original
ink the machine may not detect the ink
cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error
message remains, contact your
Brother dealer.
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re
-install it slowly until it clicks. (See
Replacing the ink cartridges
on page 57.)
Cannot Print
Replace Ink
One or more of the ink cartridges have
reached the end of their life. The
machine will stop all print operations.
While memory is available,
monochrome faxes will be stored in
the memory. If a sending machine has
a colour fax, the machine's
“handshake” will ask that the fax be
sent as monochrome.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 57.)
Comm.Error Poor telephone line quality caused a
communication error.
If the problem continues, call the
telephone company and ask them to
check your telephone line.
Connection Fail You tried to poll a fax machine that is
not in Polled Waiting mode.
Check the other fax machine's polling
setup.
Cover is Open The scanner cover is not completely
closed.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover
until it clicks.
Data Remaining Print data is left in the machine's
memory.
Press Stop/Exit. The machine will
cancel the job and clear it from the
memory. Try to print again.
Disconnected The other person or other person's fax
machine stopped the call.
Try to send or receive again.
Document Jam The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF on page 22.)
(See Document jam on page 70.)
High Temperature The print head is too warm. Allow the machine to cool down.
Hub is Unusable. A Hub or USB Flash memory drive
with Hub has been connected to the
USB direct interface.
A Hub or USB Flash memory drive
with Hub are not supported. Unplug
the device from the USB direct
interface.
Image Too Long. The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small. The size of your photo is too small to
trim.
Choose a larger image.
Error Message Cause Action
To Next Page
Loading...
Need help?
General
Weight and Dimensions
