MFC-J4440DW/MFC-J4540DW
Error Message Cause Action
B&W Print Only
One or more of the colour ink cartridges
have reached the end of their lives.
You can use the machine in monochrome
mode for approximately four weeks
depending on the number of pages you
print.
While this message appears on the LCD,
each operation works in the following way:
• Printing
If the media type is set to Plain Paper
and you selected Greyscale in the
printer driver, you can use the machine
as a monochrome printer.
• Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
• Faxing
If the paper type is set to Plain
Paper, the machine will receive and
print the faxes in monochrome.
Replace the ink cartridges.
See Related Information: Replace the Ink
Cartridges.
Although the Cause column lists options
for using the machine after this error
appears, you may not be able to use the
machine until you replace one or more of
the ink cartridges under the following
condition:
If you unplug the machine or remove the
ink cartridge.
Cannot Clean XX
Cannot Initialize XX
Cannot Print XX
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam Inside/Front).
If you cannot print documents and
received faxes, transfer them to another
fax machine or to your computer.
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Cannot Detect
An ink cartridge is not installed correctly. Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
The wrong Brother model ink cartridge
was installed.
Check the model numbers of the ink
cartridges and install the correct ink
cartridges.
Cannot Scan XX
The machine has a mechanical problem. Disconnect the machine from the power
for several minutes, and then reconnect it.
If you cannot print documents and
received faxes, transfer them to another
fax machine or to your computer.
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Comm.Error
Poor telephone line quality caused a
communication error.
Send the fax again or connect the
machine to another telephone line. If the
problem continues, contact the telephone
452