5. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the
open position.
6. Slowly pull the jammed paper (1) out of the machine.
IMPORTANT
• DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine
(1). Doing this may cause damage to the machine.
• If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these
steps:
a. Close the scanner cover, and then reconnect the power cord.
b. Open the scanner cover again, and then press and hold Stop/Exit or
until the print head
moves to the centre.
c. Unplug the machine from the power source and gently remove the jammed paper.
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