What to do if my Brother P-touch 9700PC does not print and I receive a printing error?
If your Brother Printer isn't printing and you're getting an error, ensure the interface cable is correctly connected, the tape cassette is properly installed, and the tape compartment cover is securely closed.
How to reset a Brother P-touch 9700PC Printer and delete data transferred from the computer?
To reset your Brother printer, turn it off by holding the power button. Then, hold down the power button for two seconds. Continue holding the power button and press the Feed/Cut button six times. This will reset the printer, delete all transferred data, and restore all settings to factory defaults.
What to do if the power button on my Brother Printer does not light up or flash?
If the power button isn't lighting up, check that the main power switch on the back of the printer is on and that the power supply and adapter cord are correctly connected. If the power button still doesn't light up, contact the retail outlet where the printer was purchased or your local authorized service center.
What to do if labels are not ejected correctly from my Brother P-touch 9700PC after being cut?
If labels aren't ejecting correctly after being cut, the cutter blade may be dirty. Clean the cutter.
Why does my Brother P-touch 9700PC Printer print labels with a blank horizontal line?
A blank horizontal line on your printed labels may indicate dust on the print head. Clean the print head and head roller.
What to do if a data transmission error appears on my computer when using a Brother P-touch 9700PC Printer?
If a data transmission error appears on your computer, it may be due to the wrong port being selected. For Windows®, select the correct port from the “Print to the following port” list in the printer Properties dialog box. For a USB connection, select “USB00n”. If someone is printing via network, restart the print job after the other jobs are completed.
What to do if the baud rate cannot be set using the Change Baud Rate Wizard or the Brother P-touch 9700PC utilities for my Brother P-touch 9700PC?
If you're unable to set the baud rate, it could be due to Error 99, 1, or 5. For Error 99, ensure the printer is on, the interface cable is correctly connected, and the correct COM port is selected in the Change Baud Rate Wizard. For Error 1 or 5, change the COM port for the serial connection device or connect the printer to a COM port that is not being used.
How to cancel a print job on a Brother P-touch 9700PC?
To cancel the current print job, ensure the printer is on, and then briefly press the power button on the front of the printer.
Why can't I send data from a device plugged into the USB Direct Interface on my Brother PT-9800PCN Printer?
If the LED display on the USB Direct Interface is flashing red, the connected device may be incompatible or consuming too much power. In either case, it cannot be used with the PT-9800PCN. If the LED flashes red while connected devices are being used, the buffer of the PT-9800PCN may be full. Stop the data transmission, wait until the data buffered in the PT-9800PCN has been processed, and then unplug the device and plug it in again.
Why does striped tape appear while printing with my Brother P-touch 9700PC Printer?
Striped tape appearing during printing indicates that the tape cassette is empty. Install a new tape cassette.
Explains warning symbols and AC adapter safety guidelines.
Covers specific warnings and cautions for printer and tape cutter.
Details the steps to connect the printer to power and a computer.
Details connection methods (USB, LAN, Serial) and OS compatibility.
Lists the types of Brother TZ and HG tapes compatible with the printer.
Step-by-step guide for installing a tape cassette into the printer.
Guide to install P-touch Editor, drivers, and user's guide on Windows.
Guide to install P-touch Editor, drivers, and network guides on Windows.
How to adjust print speed and resolution using HG tapes.
How to distribute printing tasks across multiple printers simultaneously.
Lists common problems and their solutions for the printer.
General| Vertical printing | Yes |
|---|---|
| Maximum resolution | 360 x 720 DPI |
| Standard interfaces | USB 2.0 |
| Tape type | TZ |
| Tape cutting | Automatic |
| Internal memory | 2 MB |
| Built-in barcodes | Codabar (NW-7), EAN13, EAN8, Maxicode, Postnet, QR Code, UPC-A, UPC-E |
| Dimensions (WxDxH) | 116 x 192.7 x 140 mm |
| Minimum system requirements for Macintosh | - RAM 128 MB - HDD 50 MB - USB (1.1/2.0) |
| Minimum RAM | 512 MB |
| Compatible operating systems | Windows 2000 Pro/XP/7/Vista, Mac OS 10.3.9 - 10.6 |
| Maximum label width | 27.1 mm |
| Maximum label length | 8 m |
| Product color | Gray |
Weight and Dimensions| Depth | 192.7 mm |
|---|---|
| Width | 116 mm |
| Height | 140 mm |
| Weight | 1570 g |
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