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If you need some help, call us on 0800 145 6789 or go to bt.com/producthelp
When the answer machine 
is switched On, the text 
‘On’ will light up on the 
 button.
Answer + Rec
The pre-recorded Answer + 
Rec outgoing message that 
allows your caller to leave 
a message is, “Hello, your 
call cannot be taken at the 
moment, so please leave your 
message after the tone”.
Answer Only
The pre-record Answer Only 
outgoing message, where 
callers hear an announcement 
but can’t leave a message, 
is “Hello, your call cannot be 
taken at the moment and you 
cannot leave a message, so 
please call later”.
Answer machine
Your new Essential Phone comes 
with an answer machine that can 
record up to 59 messages within the 
30 minutes recording time when it’s 
switched on. Each message can be 
up to three minutes long. 
Using the answer machine from 
the handset
Switching the answer machine 
on or o
1. Press 
 to get to the menu, 
then use the 
 and   to nd 
Answ Machine. Press 
. 
2. Press 
 until you see Answ On/
O and press 
. 
3. Use 
 and   to choose between 
On or O, then press 
 to conrm. 
You’ll hear the conrmation tone.
Outgoing messages 
Your outgoing message is what your 
callers hear when their call goes to 
the answer machine.
With the pre-recorded messages, 
you’ll get two options. Answer + Rec 
lets callers leave a message; Answer 
only just answers your calls.