29
9. Ball dribbles out of head
or is thrown with little
speed
A. One or more wheels are not spinning or spinning at the wrong
speed. Tap the Head Reset button and watch the wheels to see if
all 3 are spinning at about the same speed.
B. See Solutions 5E, 5F, & 5G.
C. Wheel is rubbing on another part, causing it to slow down. Rotate
each wheel manually to feel for wheel that is not rotating freely.
Adjust the wheel’s position on motor shaft and/or move the wheel
further away from the Ball Tube. Read pages 24–2524–25.
D. Broken wire where it is soldered to the motor. Remove motor
cover and inspect wires. If broken off, re-solder.
E. Shaft of motor has loosened from its drive pin. Contact Amicus
Service Center for test procedure.
F. Bad Ball Throw Motor or Power Circuit Board. Replace.
10. No ball frequency
control. Balls are
thrown out at constant
frequency.
A. Dust around the Optical Sensor. Use canned air or a hard puff of
breath to remove dust. Contact Amicus Service Center.
B. The Optical Sensor’s pickup tag mounted on bottom of Ball Feed
Gear is missing or has fallen off. Remove gear and replace tag.
Contact Amicus Service Center.
C. Optical Sensor is bad. Replace. Contact Amicus Service Center
11. Robot Error message is
displayed on Tablet.
A. Read Ball Jams, pages 25–26. 25–26.
B. Defective or oversized ball or foreign object jamming the lower
ball channel. Clear channel and test ball feed.
C. Dirty or unwashed new balls are being used. Clear ball channel of
balls, then hwash the balls to remove grit, rinse, and dry before
placing back into robot.
D. Is a foreign object or ball preventing the Ball Mixer Springs from
moving? If so, remove that foreign object or ball.
E. Was Black Knob tightened too much, denting the upper Ball Tube?
Disconnect the head, and roll a ball up and down the Ball Tube to
check if it is obstructed. If so, contact Amicus Service Center.
F. Hair entwined around shaft of Ball Feed Gear. Remove Ball Mixer
Springs by grabbing ahold of its hub and turning counterclockwise.
If hair or fibers are found underneath, remove the E-Clip and Wave
Washer from the shaft and pull off all entwined hairs and fibers.
G. See Solutions 5E, 5F, & 8A.
H. I
s ball stuck among the 3 wheels? If so, turn off power, and
remove that ball.
I. Bad Ball Feed or Ball Throw Motor, or other part. Call your
Amicus Service Center.
Attention: If you are not able to solve your robot’s issues with the help of this manual, please consult
with your Amicus Service Center. If you see any exposed wires on the Power Supply, disconnect from
power immediately and replace it. Failure to do so could result in serious harm.
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