BUTZBACH STAE - Malfunctions and repair; Definitions; Malfunction; Repair

Malfunctions and repair
Butzbach GmbH Industrietore Original operating manual sliding doors_V1 13/01/2021 44
10 Malfunctions and repair
10.1 Definitions
10.1.1 Malfunction
A malfunction is an improper system status and most be fixed as quickly as possible. The system operator
must ensure that malfunctions are fixed.
10.1.2 Repair
Repair means restoring the system to its target state. The system operator must ensure that malfunctions are
fixed or they system is repaired.
10.2 Objective
The objective of this chapter is to instruct responsible qualified personnel in diagnosing malfunctions and
restoring the target state.
The system operator should first be notified of an improper system status with error notifications.
The responsible system operator must ensure that the target state of the system is restored as quickly as
possible. The operator must:
 have the cause of the malfunction determined and evaluated
 have the malfunctions fixed by competent personnel.
In the case of electrically operated doors, heed the attached function description for the control system.
10.3 Malfunctions and corrective actions (sliding door)
The following malfunctions can be fixed by trained operating personnel:
 Dirt on the bottom
 Obstacles
Possible malfunctions for sliding doors and the corrective actions are:
Type of malfunction
Check whether...
Corrective action
The door system does
not move
the main switch is set to ON.
Yes: notify authorised service personnel
No: switch the main switch to on
The door system does
not move
...the motor on door leaf is disengaged
(lever set to manual). Engage and
disengage the button.
Yes: engage the motor: set the lever to
automatic
No: notify authorised service personnel
The door system does
not move after a towing
operation (if a towing
device is present)
...it was properly towed.
In all cases, notify the service personnel
(see the emergency operation chapter)
The door leaf does
not move
...bottom tracks are dirty.
Yes: clean the bottom tracks
No: notify authorised service personnel
The door leaf does
not move
...the safety edge control was activated.
Yes: remove an obstacle, if applicable
No: notify authorised service personnel