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11 Warranty
If the product malfunctions during the warranty period, contact your
contract partner, the installation company, and quote the unit type, the
serialnumberandproductionnumber(seethetechnicalspecications
or the type plate on the unit).
Non-compliance with the installation conditions and the operator respon-
sibilities leads to the loss of warranty and exclusion of liability.
The wearing parts dened in the “Operator responsibilities” section
and the consequences of failing to replace these parts on time are not
covered by the two-year legal warranty.
In accordance with DGUV rule 103-001 (previously GUV-R1/474) the
unit must be serviced at least once a year by the BWT after-sales service
staoranauthorizedBWTpartner.
BWT assumes no liability in the event that the unit fails or if the capacity
becomesdecientduetotheincorrectselection/combinationofmateri-
als,oatingcorrosionproductsorironandmanganesedeposits,orany
damage resulting from them.