BYD ECB16 - Trouble-Shooting Methods

ECB16 ECB18
59 OM-ECB162015006-EN-US
Trouble-shooting Methods
The following table contains all the error messages that could be shown in the multifunction
display. Please refer to the trouble shooting method for solution when the following error occurs.
Type Error Message Solution
Drive
Drive logic error One
If battery charge is below 10%, charge the battery. If battery
charge is over 30%, restart the forklift.
Drive logic error Three Restart the forklift
Drive motor 3 phase wire fault
Check the polarities on drive control for a short circuit. If no,
restart the forklift.
Drive system fault Restart the forklift
Drive module fault Restart the forklift
Drive motor encoder fault
Check if the motor encoder is correctly connected. If so, restart
the forklift
Drive module initiation sequence fault
Return the direction control switch to Neutral and restart the
forklift
Restart the forklift
Drive module heat sensor fault Restart the forklift
Lift
Lift logic error one
If battery charge is low, charge the battery. If battery charge is
normal, restart the forklift
Lift logic error three
If load exceeds the rated capacity, stop lifting; otherwise restart
the forklift.
Lifting motor 3 phase fault
Check the polarities on the lifting control for a short circuit. If no,
restart the forklift.
Lifting motor encoder fault
Check if the motor encoder is correctly connected. If yes, restart
the forklift.
Lifting motor heat sensor fault Restart the forklift
Lifting motor current sensor fault Restart the forklift
Please check the lifting system
Accelerator
Accelerator pedal false triggering
Check if the accelerator will return normally. Otherwise contact
the after sales service.
Accelerator pedal fault Contact the after sales service
Others
Main contactor open circuit Check that the main contactor closes.
Electrical relay fault Restart the forklift
Please check gear
Switch off the forklift, return the lever to Neutral position and
restart the forklift
CAN error Restart the forklift
Battery Total voltage error Restart the forklift
Temperature
Drive module overheating
Shut down the forklift for 5 minutes and restart it.
Drive motor overheating
Lifting module overheating
Lifting motor overheating
* After taking the recommended measures, contact the service personnel if the error message
reappears and repeats more than 3 times.
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