iNetVu New Gen Troubleshooting Guide
C-COM Satellite Systems Inc.
The following document is a general guide that will assist you if you are unable to find satellite.
Possible Causes:
• Improper Configuration
• Line of Sight (coverage)
• Faulty Hardware
• Modem has not been provisioned
Step 1:
• There must be no RED/YELLOW indicators on the Controls Screen of the iNetVu 7000 software.
• The Modem and Controller must be communicating as shown above. If they are not please refer to
“No Modem Communication” in this Guide.
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