CX3001 v7.0 © Calnex Solutions 90
Signal absent on channel
x
Clock module loss of Signal. Indicated
on channel widget by the status LEDs
Clock signal is not within
expected range or not driven.
Ensure a Signal Check was
executed prior to starting
measurement.
Verify signal integrity on an
oscilloscope or by connecting to
a different measurement
channel on Sentinel.
Signal momentarily
disappeared on channel X
Clock module has briefly had a loss of
signal. Indicated by the status of the
channel LED on widget
Ethernet link lost on channel
Check network connection and
Channel X->Ethernet settings
on Sentinel
Link restored on channel Y
Ethernet link restored on channel
Sync message flow on channel
Y: absent
PTP Sync messages are absent.
Messages for follow-up, delay request
and delay response can also be
generated. Indicated on channel
widget by change of state for LED
Check PTP master is generating
messages and verify Channel
X->PTP settings on Sentinel
match the PTP master settings
FwUp message flow on
channel Y: not tracked
No follow-up message in channel flow
i.e. 1-step. Can also apply to sync,
delay request and delay response
messages in monitor mode as only
one direction is monitored on each
channel
Sync message flow on channel
Y: momentarily disappeared
Sync message has momentarily
disappeared. Messages for follow-up,
delay request and delay response can
also be generated. Indicated on
channel widget by change of state for
LED
Check network and PTP master
integrity
In the above messages,
X refers to a clock channel i.e. A or B if module is fitted in slot A-B, C or D if fitted in slot C-D or E or F if
fitted in slot E-F.
Y refers to a packet based channel i.e. C if fitted in slot C-D or E if fitted in slot E-F
Attempting measurement
restart
Measurement start after power
failure; only applicable if Auto-restart
is ON
Failed to start PDV measurement
Export problem report and
power cycle Sentinel.
External reference is selected as
measurement time-base but no clock
is detected
Verify reference is connected to
the Freq in connector on
Sentinel and is generating 1, 5