Canon LBP 3370 - Page 287

8-28
Tr oubleshooting
8
Message List
<14 NO TONER CART>
Cause The toner cartridge is not installed or installed improperly.
Remedy Install the toner cartridge properly. (See "Replacing the Toner Cartridge," on p.
7-2)
<18 FEED ERROR>
Cause Paper of the size or type that cannot be fed from the multi-purpose tray or
paper cassette is specified.
Remedy 1 If a paper source is specified, press the (Feeder Selection) key, then set
PAPER SOURCE to AUTO.
Remedy 2 Press the (Feeder Selection) key, select a paper source from which paper of
the specified size or type can be fed, then load paper.
Remedy 3 Specify the settings for STD PAPER SIZE and STD PAPER TYPE in the
FEEDER MENU options in the SETUP menu to the size or type of paper that
can be loaded in the paper source.
Remedy 4 Press the (Online) key, then print from the currently selected paper source.
However, this may result in deterioration in print quality.
<1H CHK TNR CONN.> (Warning Message)
Cause There is a possibility that the toner cartridge is not installed properly.
Remedy 1 Remove the toner cartridge, then reinstall it properly.
Remedy 2 If <1H CHK TNR CONN.> appears and there is a problem with the print quality
even after applying the Remedy 1, remove the toner cartridge and replace it
with a new one. (See "Replacing the Toner Cartridge," on p. 7-2)
<23 DOWN.MEM.FULL> <Auto Error Skip>
Cause The memory for registering macro and custom characters has run out and
overflowed.
Remedy 1 The printer continues printing by pressing the (Online) key. However, the
overflowed data cannot be registered.
Remedy 2 Perform a soft reset using the RESET menu, increase the free space of RAM
using the following procedure, register the data again, and then print again.
• Perform a hard reset or cycle the power of the printer (Be aware that all the
data in the memory will be deleted).