Troubleshooting
Frequently Asked Questions
• I want to easily create vertical or horizontal banners.
• Does this printer support sub-ink tank system?
• I want to know how to configure roll cutting.
• I want to configure so that the roll is cut automatically after waiting for the ink to dry.
• I want to print borderless (without a border)
• I want to know the paper types that can be used in this printer.
• The paper type that I want to print is not displayed on the Touch Screen.
• What type of function is color calibration?
• Can I perform duplex printing?
• I want to perform enlargement printing.
Examples of Problems
• Problems Regarding Paper
◦ Clearing Jammed Roll Paper
◦ Clearing a Jammed Sheet
◦ Roll paper cannot be inserted into the Paper Feed Slot
◦ Paper cannot be fed automatically
◦ Roll paper not switching automatically
◦ Cannot load sheets
◦ Paper is not cut straight
◦ Paper is not cut
◦ The size of clear film cannot be detected
◦ Margins are wide
◦ When printing on thin roll paper, the printed surface becomes scratched
• Printing Does Not Start
◦ The Data lamp on the Control Panel does not light up
◦ The printer does not respond even if print jobs are sent
◦ "Injecting the ink" is displayed
◦ "Agitating the ink" is displayed
• The Printer Stops During a Print Job
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