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MAINTENANCE
DIAGNOSTICS - HEATING ISSUES
If the unit is experiencing heating issues, use the following guide to gather information prior to
contacting Customer Support. Gathering and sharing this information with Customer Support
significantly increases the chance a service technician will be dispatched with the parts needed to fix
your unit during the first visit.
Steps
Share this information with Customer Support!
Read the SDRAP diagnostic
questions on pages 40 and 41 and
observe the unit in operation.
Record the observations in the
SDRAP Data Log on page 36.
Read the Unit Performance
Specification questions on page 37
and consult the user manual for
answers.
Record the answers in the Unit
Specifications Log on page 37.
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