EN-71
Reference
Troubleshooting
Symptom Required Action
Included Accessories
I can’t find included items during
unpacking.
Carefully check inside all of the packing materials.
Power Requirements
Power does not turn on. • Check the AC adaptor or make sure that the batteries
are facing correctly (page EN-6).
• Replace the batteries with new ones. Or use AC
adaptor power (page EN-6).
The Digital Keyboard suddenly turns off
after outputting a loud sound.
• Replace the batteries with new ones. Or use AC
adaptor power (page EN-6).
• Lower the volume setting of the external device.
The Digital Keyboard suddenly turns off
after about 30 minutes.
Disable Auto Power Off (page EN-14).
Sound
Nothing happens when I press a
keyboard key.
• Adjust the volume level (page EN-15).
• Confirm that nothing is plugged into the PHONES/
OUTPUT jack on the back of the Digital Keyboard.
• Try turning this Digital Keyboard off and then back on
again (page EN-13) to initialize settings.
The metronome does not sound. • Check and adjust the metronome volume level (page
EN-15).
• Try turning this Digital Keyboard off and then back on
again (page EN-13) to initialize settings.
Notes keep sounding, without stopping. • Try turning this Digital Keyboard off and then back on
again (page EN-13) to initialize settings.
• Replace the batteries with new ones. Or use AC
adaptor power (page EN-6).
Some notes are cut off while they are
playing.
This happens whenever the number of notes being
sounded exceeds the maximum polyphony value of 64
(32 for some tones). It does not indicate malfunction.
The volume level or tone setting I
configured has changed.
• Adjust the volume level (page EN-15).
• Try turning this Digital Keyboard off and then back on
again (page EN-13) to initialize settings.
• Replace the batteries with new ones. Or use AC
adaptor power (page EN-6).
With certain volume levels and tones,
the sound of notes played in one
keyboard range will sound different from
those played in another keyboard
range.
This is due to system limitations and does not indicate
malfunction.
With some tones, octaves do not
change at the far ends of the keyboard.
This is due to system limitations, and does not indicate
malfunction.
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