© 2024, CCV GmbH. All rights reserved. No parts of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form by any means, electronic, mechanical, photocopying, recording or otherwise, without the written
permission of CCV GmbH.
9.1.4 Electrical shock or fire hazards
- Integration of the product may only be carried out by qualified specialists (i.e. electrician), according to the
relevant regulations applicable at the place of installation and use of the product (i.e. VDE, CE).
- Unauthorized opening of the product leads to activation of the fraud detection mechanism and deletion of
all secure data. This will prevent further use of the product and voids the warranty.
- Never submerge the product in water, throw into fire or expose to humidity or heat levels outside of the
product specifications. The device should be cleaned with a soft damp cloth. Do not use chemical cleaners
and take into account the ingress protection rating (i.e. IP65, IP34) of the product.
- The rear side of the device, which houses all connections, must always be kept away from dust and liquids.
- If cabling gets damaged, do not use the product and immediately repair or replace the affected cabling.
- Do not insert unknown materials into any port on the product as this may compromise the functionality,
safety and security of the device.
9.1.5 Maintenance and warranty services
- Regular updates may be required for this product. Not carrying out these updates may lead to loss of
approval and/or malfunction. Necessary updates are communicated by the supplier of the product or the
Network Service Provider through release notes. CCV is not liable for malfunctions or damage resulting
from lack of or incorrect maintenance by the user.
- The product is designed for outdoor use but it is strongly recommended to install the product with
protection for dirt and possible liquids contaminants, and at regular intervals clean the product. Dust and
liquids may result in fire.
- The performance of the built-in LCD panel may degrade when static visual information is shown. It is
strongly advised to use a screensaver or dynamic content to avoid degrading effects, such as image
retention or burn-in.
- Repair activities may only be performed by the device manufacturer or authorized service centres. Damage
to or removal of the identification labels and seals on the equipment will immediately void the warranty.
- To extend/upgrade the warranty of the product, please contact your CCV sales representative for available
maintenance contract options.
- When the product is no longer used, please dispose of it in an environmentally proper manner by handing
it over to a designated collection point for recycling of product. Contact your local city office for applicable
municipal waste disposal services.
9.1.6 Malfunctions
- CCV provides support during the initial integration of the product and recommends a joint-check of your
product integration on-site prior to piloting to avoid/prevent malfunctions. Please contact your reseller or
CCV directly for details on this.
- If you want to reset or change parameters on the product, please make sure that all transactions have been
transferred to your payment provider through an end of day closure.
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