WarmAir
Model 135 Manual TECHNICAL HELP
Page 3 of 43
How to get Technical Help
How To Contact CSZ
Cincinnati Sub-Zero Products, LLC Telephone 1-800-989-7373
12011 Mosteller Road (U.S) 24hr Clinical Support 1-513-460-2038
Cincinnati, OH 45241 Med Tech Support 1-888-437-5608
Fax 1-513-772-9119
Website www.cszmedical.com
Before You Call for Service...
To help us better serve you, please have the serial number of your WarmAir
135 unit ready when
you call for parts or service. The serial number is located on the back plate of the WarmAir
135 unit.
In-Warranty Repair and Parts
WarmAir
135 units are covered by a one-year warranty. To return defective parts or units, obtain a
Returned Materials Authorization (RMA) number from our Medical Technical Service department. A
WarmAir
Model 135 shipping carton will be sent to you, if needed. Extended Warranty Available.
Receiving Inspection
After unpacking the WarmAir
135 unit, inspect the system for concealed damage. Retain all packing
material and carefully record or photograph any damage. Notify the carrier at once and ask for an
inspection (in writing). Failure to do this within 15 days may result in loss of claim. Do not return the
equipment to Cincinnati Sub-Zero. Call our Medical Technical Service department for further
instructions.
Important Safety Information
Refer to this manual for instructions and caregiver information. Read and understand all
precautionary information before using, prescribing, or servicing the WarmAir
135 unit.
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