WarmAir
Model 135 Manual ASSEMBLY DRAWINGS AND PARTS LIST
Page 34 of 43
Section 4: Repair Service and Parts Ordering
Warranty and Repair Policy
The WarmAir
135 unit is warranted against defects in material and workmanship under normal use
and operation for a period of one year. Any parts found to be defective due to improper or lack of
maintenance will be repaired or replaced at service and part rates in effect at that time. To qualify for
credit, the warranty parts or unit should be tagged with the following information and returned to
CSZ or our authorized dealer:
1. Serial number of the unit,
2. Return Materials Authorization (RMA) number (see below),
3. Cause or nature of failure, if known,
4. Date of installation or purchase, and
5. Invoice number under which the unit or part was purchased.
Obtaining Return Authorization
Before returning any parts or units to CSZ, first obtain an RMA number from our Medical Technical
Service Department (1-888-437-5608). A WarmAir
135 shipping carton will be sent to you, if
needed.
Please carefully package all parts returned to the factory. Please use non-static shielded foam or
bubble-pack to return the microprocessor control board. Shipping damage will be the
responsibility of the shipper. Insure if necessary.
Obtaining Replacement Parts
Replacement parts are available directly from CSZ or through our authorized dealers. When ordering
parts, specify the replacement part number and indicate the serial number of the WarmAir
unit.
There is not a minimum order requirement for replacement parts. Parts are shipped F.O.B.
(Cincinnati, Ohio, USA), generally within twenty-four hours. Parts under warranty are shipped at no
charge. Special handling may be extra.
Disposal of the WarmAir
135 Unit
Medical devices that have come in contact with patients contain the risk of bio-contamination. This
device generates no waste products or residues under normal use and normal cleaning routines.
Follow local State and Hospital guidelines regarding disposal of medical devices at the end of their
useful lives.
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