Cisco 15216 EDFA2

FINAL DRAFT - CISCO CONFIDENTIAL
10-11
Cisco ONS 15216 EDFA2 Operations Guide
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Chapter 10 Troubleshooting
Status Information Needed by Cisco TAC
10.3 Status Information Needed by Cisco TAC
To get the most from an interaction with the Cisco Technical Assistance Center (TAC), the status
information of the ONS 15216 EDFA2 should be collected in advance.
The following commands should be issued, and pasted into a text file.
• RTRV-INV: (RTRV-INV::ALL:123;)
• RTRV-NE-GEN: (RTRV-NE-GEN:::123;)
• RTRV-ALM-ALL: (RTRV-ALM-ALL:::123::;)
• RTRV-ALM-ENV: (RTRV-ALM-ENV::ALL:123::;)
• RTRV-DWDM (RTRV-DWDM::ALL:123;)
• RTRV-ENV: (RTRV-ENV::ALL:123;)
• RTRV-TH-DWDM: (RTRV-TH-DWDM::ALL:123::;)
• RTRV-TH-ENV: (RTRV-TH-ENV::ALL:123::;)
• RTRV-TH-EQPT: (RTRV-TH-EQPT::ALL:123::;)