1-25
Hardware Installation Guide for the Cisco 4000 Series  Integrated Services Router
OL-32185-02
Chapter 1      Overview of Cisco 4000 Series ISRs
  Locate Product Identification Details
Locate Product Identification Details
Software License
To obtain a software license, you need a product authorization key (PAK) and the unique device 
identifier (UDI) of the device where the license is to be installed. 
The serial number (SN), product ID (PID), version ID (VID), and Common Language Equipment 
Identifier (CLEI) are printed on a label on the back of the router or on a label tray located on the router 
chassis or motherboard. The UDI can be viewed using the show license udi command in privileged Exec 
mode in Cisco Internet Operating System (IOS) software. For additional information on the UDI or how 
to obtain a PAK, see the Cisco Software Activation on Integrated Services Routers and Cisco Integrated 
Service Routers Generation 2 document at cisco.com.
The UDI has two main components: 
• Product ID (PID) 
• Serial number (SN) 
Labels on Cisco 4000 Series ISRs
Though your router may be different from the one shown in Figure 1-25, the label location is similar for 
all routers in Cisco 4000 Series ISRs. Figure 1-25 shows the location of the labels on Cisco 4451-X ISR.
Figure 1-25 Label Location on Cisco 4451-X ISR 
Additional Help Locating Cisco 4000 Series ISRs Labels 
Use the Cisco Product Identification (CPI) tool to find labels on the router. The tool provides detailed 
illustrations and descriptions of where labels are located on Cisco products. It includes the following 
features:
1 Product ID  2 Serial Number
3 PID/VID 4 CLEI