Cisco 502G User Manual

SPA 500 Series IP Phone Advanced User Guide 2 | Page
Table of Contents
Getting Star te d ...................................................................................................................................................................... 4
Understanding Your Phone’s Lines and But tons ............................................................................................... 4
Phone
C o mp onen t s ......................................................................................................................................................... 4
Softkey B u tt o n s ................................................................................................................................................................ 6
Using Keypad Shortcuts .................................................................................................................................................. 7
Cisco SPA 500S
Attendant C o ns ole ............................................................................................................................ 7
Caring
for Your Phone ................................................................................................................................................... 8
Using Basic Phone
F unc tions ....................................................................................................................................... 9
Using the
Spe a k e rphone .............................................................................................................................................. 9
Using the
Headset with Your IP Phone ................................................................................................................. 9
Switching Between the Hands e t / He ads e t / Spe a k e rphone .................................................................. 9
During a
Call ................................................................................................................................................................... 9
Sending Audio to the Phone
Spe a k e r ................................................................................................................... 9
Choosing Your
Preferred Audio D e vic e ............................................................................................................ 10
Adjusting Call Volume and Muting ...................................................................................................................... 10
Adjusting Call V o lume ............................................................................................................................................. 10
Adjusting the Ringer V o lu me ............................................................................................................................. 10
Using
Mute .................................................................................................................................................................... 10
Placing or
Answering a Call ..................................................................................................................................... 10
Using Dial
Assistance .............................................................................................................................................. 11
Putting a Call on Hold .................................................................................................................................................. 11
Resuming a
Call ............................................................................................................................................................... 11
Ending a
Call ...................................................................................................................................................................... 11
Transferring Calls .......................................................................................................................................................... 11
Performing an Attended T ransfer ....................................................................................................................... 12
Performing an Unattended (Blind) T ransfer ................................................................................................. 12
Transferring a Held Call to an Active Call .......................................................................................................... 12
Re di aling ............................................................................................................................................................................. 12
Viewing and Returning Missed Calls .................................................................................................................. 13
Turning the Missed Calls Shortcut On and Off ...................................................................................................... 13
Turning Call Waiti
ng On and Off ............................................................................................................................ 14
Picking Up a Call ................................................................................................................................................................ 14

Cisco 502G Specifications

General

Brand	Cisco
Model	502G
Category	IP Phone
Language	English