View Call Record Details
Procedure
Step 1
Press Applications .
Step 2
Use the Navigation bar and Select button to scroll and select Call History.
Step 3
Select All Lines or the line that you want to view.
Step 4
Select a call record and press Details (you may need to press more first).
Step 5
Press to return to the Call History list.
Filter Call History
Procedure
Step 1
Press Applications .
Step 2
Use the Navigation bar and Select button to scroll and select Call History.
Step 3
Select All Lines or the line that you want to view.
Step 4
To sort by missed calls for the selected line, press Missed Calls.
Step 5
To view all calls in the Call History list, press All Calls.
Step 6
Press to return to the Call History screen.
Dial From Call History
Procedure
Step 1
Press Applications .
Step 2
Use the Navigation bar and Select button to scroll and select Call History.
Step 3
Select All Lines or the line that you want to view.
Step 4
From the Call History list, select the call you want to dial and perform one of the following actions:
•
Press Call.
•
Press the line key.
•
Pick up the handset.
•
Press the speakerphone or headset button.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
and SIP)
31
Applications
View Call Record Details
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