Intercom
Intercom allows you to place and receive one-way calls using a dedicated intercom line.
When you place an intercom call, the recipient’s phone auto-answers with mute activated (whisper) and
broadcasts your message through the recipient’s speakerphone—or through the headset or handset, if one of
these devices is active.
After receiving the intercom call, the recipient can initiate two-way audio (connected) to continue the call.
Place Intercom Call
Procedure
Step 1
Press Intercom.
If your phone autodials the intercom code, begin speaking after the alert tone. Otherwise, go to Step 2.
Step 2
Enter the intercom code and begin speaking after the alert tone.
Receive Intercom Call
When you receive an intercom call, you hear an intercom-alert tone and your phone autoanswers the call. Any
current call activity that you are engaged in continues simultaneously, but the intercom caller cannot hear
you.
Procedure
To speak to the intercom caller, press the active Intercom button.
Line Status
Line Status indicators allow you to view the state of a phone line that is associated with a speed-dial button.
Your system administrator sets up Line Status indicators on your phone.
Line Status Indicators
Line status indicators show the state of a line.
IndicatorIcon
Line is in use.
Line is idle.
Cisco Unified IP Phone 6921, 6941, 6945, and 6961 User Guide for Cisco Unified Communications Manager 9.0 (SCCP
and SIP)
65
Calling Features
Intercom
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