Cisco 7912G - How to Pick up Calls Outside of Your Group

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Cisco IP Phone 7905G/7912G User Guide for Cisco CallManager
78-15080-02
Chapter 3 Placing a Call and Other Basic Phone Tasks
Answering Calls on Another Extension Using Call Pickup
Note If there is more than one incoming call to your group when you activate call
pickup, the first unanswered call will ring at your phone.
How to Pick Up Calls Outside of Your Group
Group call pickup allows you to use your phone to answer incoming calls to other
phones within your own group or within other groups. A “group” is any
consolidation of Cisco IP Phone extensions, as defined by your system
administrator.
You must dial the appropriate call pickup group number when using this feature.
A call pickup group number is provided to you by your system administrator.
Procedure
Step 1 Pick up the handset or press the NewCall softkey.
Step 2 Press the more softkey until you see the GPickUp tab.
Step 3 Press the GPickUp softkey.
Step 4 Dial the required call pickup group number. The call now rings at your phone.
Step 5 Press the Answer softkey to answer the call.
To pick up a call using a different call pickup group number, hang up and begin
again at Step 1.
Note If there is more than one incoming call involved when you activate group call
pickup, first unanswered call will ring at your phone. If there is no unanswered
call in the group, or if you dial an invalid group number, you receive a fast busy
tone.